|Westin Palace Madrid|
The lobby with its murals of vine-draped balconies and shadowy greenery looks ready for a royal ball. Its beauty is enhanced with inlaid-marble floors, velvety fabrics and Regency appointments. The staff is helpful and professional in English and a half-dozen other languages.
|The Palace Bar|
On the top floor, guests find the Westin Workout facility with panoramic city views and a sun terrace from which to enjoy them.
This grand dame has been wonderfully restored so it looks just like it did 100 years ago, but with the addition of the Westin touch, including Heavenly Beds, high speed internet, flat screen TV’s, and upscale bathrooms. As a Brownell colleague put it after her recent visit: “A great mix of tradition with our modern lifestyle. Comfortable, and wonderful personal service.”
My clients pay the standard nightly rate, and then receive these complimentary amenities, simply because they are Virtuoso clients:
- Daily buffet breakfast for two
- One lunch or dinner for two (first course, second course and dessert)
- Free high speed internet
- Late checkout
- Early check-in
- Complimentary upgrade on arrival, based on availability
So doing the math, a Virtuoso client gets an additional 51.20 € in value daily:
Room rate difference (with and without breakfast) – 35.50 €
And over the course of their stay, there's an additional 100-150 € value for the complimentary meal.